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Privacy Policy

TEAM is the UK’s largest network of independent recruitment and employment businesses. It seeks to combine the talents of several hundred businesses and to provide its Members with advice and assistance to further their expertise, professionalism and compliance within the industry. It provides job seekers with access to significant job opportunities and employers with access to a wide range of suitable candidates.

TEAM is committed to respecting the privacy of its visitors to our website. This privacy policy sets out the type of information we may collect and hold and how it is used. It also contains contact details, so you can contact us if you have any queries or concerns about your personal information. By using our website and our services, you acknowledge that we will process your personal information in accordance with this policy. Where consent is required for specific processing activities, we will obtain your explicit consent separately.

Use of the TEAM website does not require you to disclose any personal information. However, where you request further information from us, we will ask for your name, company name, town, email address and phone number. We will only collect this information where necessary for responding to your request and will provide you with specific information about how your data will be processed at the point of collection.

Definitions

  • TEAM The Employment Agents Movement (UK) Limited
  • Directors The Directors of TEAM
  • Members The Member firms of TEAM
  • Partners Other organisations or national or international businesses
  • specifically or generally involved in the employment and recruitment
  • sectors (may also be referred to as Affiliates).
  • Principals The Directors, partners or proprietors of the Member and Service
  • Provider firms
  • SP/SPs Service Provider/s
  • TEAM HO TEAM Head Office
  • TEAM Constitution & Code The principles governing membership of TEAM

What Kind of Information do We Hold?

TEAM Members are exclusively businesses and we do not seek individual, personal Members. It therefore follows that most information sought on any business applying for membership will be business related and not personal data.

There may be instances of a business having a trading name the same as the business Principal and it is recognised that the contact email address/es supplied by the Member will therefore contain the individual personal name as well as the business name.

We collect business related information from telephone conversations, emails, application and registration forms and written and verbal communications. We will inform you at the point of collection how this information will be used and stored. Members will be required to provide banking related information for the purposes of arranging payments to or from them. We would usually expect to keep a record of your contact details and details of any services we provide to you.

Your Personal Information 

We work with carefully selected third parties in the provision of products and services relevant to our Members. Marsh Commercial (a trading name of Marsh Ltd) is our preferred Insurance broker and will share limited information with them. We will share your name, business name, email address, telephone number, business insurance renewal date[s] with Marsh Commercial who may contact you about your business insurance. Further information about Marsh Commercial’s use of personal data can be found in their privacy notice: https://www.marsh.com/uk/privacy-notice.html 

You should advise TEAM in writing at PM House, Old Portsmouth Road, Peasmarsh, Guildford, GU3 1LZ or via email (team@theteamnetwork.co.uk) if you do not wish your business information to be shared with Marsh Commercial.

TEAM is an Introducer Appointed Representative of Marsh Ltd and Marsh Commercial is a trading name of Marsh Ltd. Marsh Ltd is authorised and regulated by the Financial Conduct Authority for General Insurance Distribution and Credit Broking (Firm Reference No. 307511). Copyright © 2025 Marsh Ltd. Registered in England and Wales Number: 1507274, Registered office: 1 Tower Place West, Tower Place, London EC3R 5BU. All rights reserved.

Every Member is provided with access to the password protected side of the TEAM Hub. They are individually responsible for providing, altering and removing any contact details and/or information on themselves, their staff and their business.

We will only allow TEAM personnel, authorised by the Directors, who are familiar with the proper handling of data to have access to this information. 

We may collect the following information: 

• Name and job title. 
• Contact information including email address, tel. numbers, address and postcode. 
• Other business information relevant to TEAM membership, e.g. Companies House, credit agencies, etc

In seeking these elements of personal data from a prospective TEAM Member, it would be justified by: 

Consent. The individual has provided the information freely in their pursuit of seeking membership of TEAM. 
Legal Obligations. Employment Agencies and Employment Businesses have obligations regarding legislation such as The Employment Agents Act, the Conduct Regulations, Agency Worker Regulations and various other related legislation. Therefore, they are required by the TEAM Constitution and Code to agree to observe and abide by all such relevant legislation. 
• There are no Contract, Public tasks or matters of Vital interest
Legitimate Interests. Such information is necessary and legitimate for TEAM, other TEAM Members and Partners in terms of identification and communication with Members.

What We do With the Information? 

We require this information to understand your requirements as well as: 

• Internal record keeping. 
• Providing information about your business services to other Members, SPs, Partners and visitors to the site who may in turn contact your business. 
• We may use this information where we are requested to investigate a complaint. 
• We may use the information to improve our products and services. 
• We may periodically send promotional emails about new Members, products, special offers or other information which we think you may find interesting and informative. 
• From time to time, we may also use your information to contact you for market research purposes. 
• We may contact you by email, phone or mail.

Your Rights

You have certain personal data rights: 

• Your right to be informed if your personal data is being used. 
• Your right to access your personal data held by TEAM. 
• Your right to correct any personal data held. 
• Your right to have your personal data deleted. 
• Your right to data portability. 
• Your right to object to the use of your personal data in certain circumstances. 
• Your right to object to automatic processing of your personal data. 
• Your right to raise any concerns regarding the processing of your personal data. 

IP Addresses 

We log IP addresses for analysing visitor trends and traffic on our website. This processing is based on our legitimate interests in understanding website usage patterns and improving our services. IP addresses are stored and are protected using appropriate security measures. Links to send e-mail messages to TEAM are provided on most pages of the site for your convenience. 

Cookies 

Our website uses cookies to help us improve your experience of the website. Cookies are small text files placed on your device such as your computer or mobile phone. They help us find out which parts of our site you visit. While necessary cookies are required for the website to function properly, we will only place non-essential cookies with your explicit consent. You can manage your cookie preferences through our cookie consent tool. We recommend keeping necessary cookies active to ensure optimal website functionality.

Other Tracking 

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities. 

Device & Browser Type and Open Statistics 

All emails have a tracking pixel (a tiny invisible image) with a query string in the URL. Within the URL we have user details to identify who has opened an email for statistical purposes. 

Functionality Cookies 

Some cookies last beyond your session enabling us to improve your experience of the website; for example, they save you from entering all your details more than once.

This site uses Google Analytics (https://www.google.com/analytics) to allow us to record visitor trends over time. Google Analytics uses cookies to help track which pages are accessed. The cookies contain no session cookies, last for the duration of your visit and are deleted when you close your browser. No personal data is collected.

Please note if you disable the session cookie some areas of the site may lose some functionality.

Opting Out of Cookie Usage

You can stop third party cookies (such as those for Google Analytics) being stored on your computer by blocking them within your browser. Or you can block cookies completely. 

If you wish to keep your cookie settings but want to opt-out of Google Analytics tracking, you can download an add-on here: https://tools.google.com/dlpage/gaoptout 

For further information about managing and disabling cookies, you can refer to your browser’s help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a guide which explains to users how cookies work and can be managed. 

Your Personal Information

We will not normally share your personal information with any other external organisation. However, some of our services and events may be provided by or held at premises of third parties and we may need to provide limited information to enable you to participate.

Information 

From time to time we would like to send you copies of newsletters and information about our services and events by mail, email, phone or text. We will only send you such communications where you have given explicit prior consent. You can withdraw your consent at any time by emailing us at team@theteamnetwork.co.uk or by using the unsubscribe link provided in our communications. 

Changes to this Privacy Policy 

Privacy laws and practice are constantly developing and we aim to achieve high professional standards. Our policies and procedures are, therefore, under continual review. We may, from time to time, update our security and privacy policies and suggest that you check this page periodically to review our latest policies.

Security

TEAM implements appropriate technical and organisational measures to protect your data from unauthorised access, accidental loss, destruction or disclosure. These measures include encryption, access controls, regular security assessments and staff training in data protection.

Retention of Data 

In the event of a business ceasing to be a Member of TEAM for any reason, information on that Member will be retained in both hard and soft copy format for specific statutory periods as required by law (e.g. tax reasons). Any retention beyond these periods will only occur where there is a legitimate business need and legal basis for doing so, in accordance with our data retention policy. If you have made an enquiry to TEAM for any reason, then any personal data will be retained for a period as deemed necessary for the purpose of the enquiry. 

Links to External Sites 

The TEAM website has links to many other websites that are not managed by TEAM. We do not take responsibility for any information you share with these linked sites. If you are unsure if you have left the TEAM website, check the address bar. If https://www.theteamnetwork.co.uk or https://www.hub.theteamnetwork.co.uk is not in the start of the address you have left our website and you should review the privacy statement applicable to the website in question. 

Contacting Us and/or Accessing Your Personal Information 

Under current Data Protection legislation, you are entitled to know what personal information an organisation holds about you and how that information is processed. If you wish to know what information we currently hold on you or to make an enquiry or complaint, please contact us at TEAM HO by e-mail at team@theteamnetwork.co.uk or 0203 105 9055. You may also contact the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/ or 0303 123 1113. 

Registered in England No: 03949265 Registered Office: PM House, Old Portsmouth Road,
Peasmarsh, Guildford, GU3 1LZ