The Voice of the Customer: How Feedback Fuels Smarter Recruitment Strategy

In today’s competitive recruitment landscape, assumptions are costly—and feedback is gold. This webinar dives deep into how recruitment agencies can leverage client insights to build smarter, more responsive strategies that drive retention, improve service delivery, and grow long-term partnerships.

Join Vincent Seddon, Customer Success Director at Simplicity, and Jenny Lynch, former Vice President of International Marketing at Robert Half and founder of Evergreen Brands, as they explore real-world examples, practical frameworks, and actionable tactics to help you harness the power of customer feedback and turn it into your agency’s strategic advantage.