Venessa Vasilakeris, Head of Product & Customer Success, McQuaig
Venessa Vasilakeris has over a decade of experience helping organizations make better people decisions. As Head of Product and Customer Success at McQuaig, she has led the development of tools that enhance productivity, foster human connection, and empower organizations to hire, retain, and develop top talent.
Guided by her belief that technology should enable human connection and support better decision-making, Venessa ensures McQuaig’s solutions address real-world challenges while promoting diversity, equity, and inclusion.
Venessa holds a BA from McMaster University and is certified in The McQuaig System. Outside of work, she’s an avid learner, passionate traveler, and devoted dog mom to Douglas.
At McQuaig, we understand the unique challenges faced by recruitment and executive search firms — especially those looking to move from transactional placements to more consultative, retained partnerships. The pressure is higher than ever to not just find candidates, but to deliver talent that aligns with your client’s strategic goals and culture.
In this webinar, we’ll share best practices to help you elevate your offering, align more deeply with client needs, and secure longer-term, higher-value engagements. You’ll gain actionable insights to streamline your search process, differentiate your brand, and build lasting trust with clients — all critical to winning and delivering retained business.
In this webinar, we will explore:
Aligning Stakeholder Vision: The Foundation of Retained Success
Uncovering Strategic Needs: Learn how to go beyond job specs to uncover the business context behind the hire.
Creating a Unified Vision: Discover techniques to ensure all stakeholders share a clear and consistent view of the ideal candidate.
Enhancing Interview Precision: Delivering on the Retained Promise
Clarifying Role Fit: Explore how to define key competencies and behaviours that predict success in your client’s specific environment.
Driving Objective Evaluation: Best practices to bring structure, rigour, and confidence to your selection process.
Securing Long-Term Success: Value-Add Services That Build Trust
Onboarding That Sticks: How a structured onboarding process supports placement longevity — and reinforces your value.
Post-Placement Support: Simple ways to stay engaged and offer ongoing value that strengthens your client partnerships.